Self-Advocacy and Ground Transportation

Under the Department of Transportation (DOT) ADA regulations, transit entities must permit service animals to accompany individuals with disabilities in all vehicles and service facilities. Title II of the ADA covers publically-operated services such as buses, subways, complimentary ADA paratransit services, Amtrak, and commuter railroads. Title III of the ADA covers privately-operated transportation services such as bus lines; tour buses; shuttles; limos; and taxicabs. State laws may offer additional or greater protections for passengers with service animals.


How to File a Complaint Against Publically Operated Transportation Services

Questions and complaints should be directed to the DOT’s Federal Transit Administration Office of Civil Rights at (888) 446-4511.


How to File a Complaint Against Privately-Operated Transportation Services

Questions and complaints should be directed to The U.S. Department of Justice’s Civil Rights Division Disability Rights Section at (800) 514-0301


FAQs About Transportation Services

Frequently asked questions about the civil rights of people with disabilities regarding transit vehicles and facilities. Includes service animal related information.

Summer 2015 Drawing Opportunity

ITY!! Attention Members and Friends of Guide Dog Users, Inc. (GDUI)          A $10.00 donation will give you the opportunity to win! GRAND PRIZE…    $1,000 cash (donated by Helping Hands For the Blind) First Prize…        $500 gift card Second Prize…    $500 Silpada Jewelry gift card   Third Prize…    Keurig Coffee Machine PLUS…more prizes on the way!! If you do not wish to participate in our summer drawing, a monetary donation to GDUI will be cheerfully accepted! This donation will be used to benefit GDUI and to raise the funds to offset expenses for our national meeting of guide dog users in Dallas, Texas from July 5-8, 2015.  A portion of our proceeds will go towards advocacy and bringing about the passage of those laws that will assist and advance the access rights for all guide dog handlers including unwarranted attacks by unruly dogs (as just passed in California.


To donate or enter the drawing, call the GDUI Office Manager  at 866-799-8436 TODAY!