Guide Dog Users Inc. Logo. In this image is a man standing next to his dog and to his immediate right is a woman kneeling next to her dog. Immediately above them all are the words "Guide Dog Users Inc.


Dear GDUI Members and Friends,

Listen to the latest “Blind Side” podcast

To hear Jonathan Mosen and Penny Reeder discussing Delta Airlines’ new rules concerning guide and service and emotional support animals onboard Delta planes and GDUI’s reaction. I always enjoy any conversation with Jonathan, who has been a friend for a long time, and last night’s discussion was no exception. Thank you, Jonathan, for inviting me to represent GDUI and for your thoughtful questions and commentary.

Here’s the link:


And, remember, if you missed the discussion of these issues at our board meeting on January 20, you can access the recording here:

 Drop Box: https://www.dropbox.com/s/d74y74oo7p1jdaa/Recording%20of%20the%20January%202  0%2C%202018%20GDUI%20Board%20Meeting.mp3?dl=0

 Send Space: https://www.sendspace.com/file/n6v8go

 Play back telephone number:

1-712-432-1085, Access Code 919245-Pound.

To read GDUI’s statement regarding this important issue, go here:


We encourage you to share this information with other guide dog users and to leave comments for the U. S. Department of Transportation who implements and monitors regulations for the Air Carrier Access Act, here: https://airconsumer.dot.gov/escomplaint/ConsumerForm.cfm

Thank you for your friendship and support.


Penny Reeder, President

Guide Dog Users, Inc.


Deanna Noriega, First Vice President

Guide Dog Users, Inc.


GDUI Website: https://www.guidedogusersinc.org/

Call us, toll-free, at 866.799.8436

Like, visit us, and join our Facebook Group : https://www.facebook.com/GDUInc

Follow us at Twitter: @GDUInc

Enjoy the GDUI Juno Report on ACB Radio Mainstream, at8:00 p.m., EST, every Friday of every month, here: http://www.acbradio.org/mainstream.

Download or subscribe to the GDUI Juno Report pod cast here: http://acbradio.org/gdr.xml

Or search for the GDUI Juno Report on ITunes or ACBLink. .

Support GDUI when you use this link to shop at Amazon.com: http://smile.amazon.com/ch/52-1871119.

SUPPORT GUIDE DOG USERS, INC GROUP #999969764 when you purchase candles and other decorative items from the Yankee Candle Store here: https://www.yankeecandlefundraising.com/store.htm.

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A recording of each GDUI announcement is available here: 712.432.1281. Enter the Access Code 488062 followed by the number sign. When prompted, enter the Reference Code, No. 1. The recording will remain available until it is replaced by a recording of the next GDUI Announcement. Please share this information with friends who may not have access to the internet. Thank you. We look forward to sharing information with all of our GDUI members and friends.

dog sitting with airplane in the background and immediately below the caption reads "Delta Airlines' New Policy

Guide Dog Users, Inc. finds Delta Airlines’ New Policy Regarding Service and Emotional Support Animals Particularly Burdensome for Guide Dog Users and Unlikely to Solve Problems Associated with Out-of-Control and Misbehaving animals on Planes

On Friday, January 19, Delta Airlines released information regarding revised policies concerning service and emotional support animals that fly with their companions inside the cabins of Delta planes. These new requirements are expected to go into effect on March 1. Delta explained that the new policies have been developed to assure safety for all of their passengers and on-board crew members. Guide Dog Users, Inc. (GDUI) wishes to respond to the policy changes announced by Delta.

Delta Airlines’ New Policy: https://www.united.com/web/en-US/content/travel/specialneeds/disabilities/assistance_animals.aspx

First, our members, who depend on our guide dogs for safe, independent travel, certainly agree with Delta’s goals of assuring safety for all passengers. Like every other airline passenger, we care about safety, for ourselves — and for our guide dogs as well — – and we, too, have encountered an increasing prevalence of misbehaving and uncontrolled animals (often fraudulently identified as “emotional support animals” or “comfort animals” by their owners in airports and on planes. These experiences have frequently been unpleasant, and sometimes have even compromised our safety and that of our guide dogs. We, too, believe it is our right to expect the planes on which we fly to be safe, non-threatening environments…(READ MORE)

About Us

Guide Dog Users Inc., (GDUI), is the leading consumer-driven organization of guide dog handlers in the world. GDUI is an affiliate of the American Council of the Blind (ACB) and is a founding member of the Coalition of Assistance Dog Organizations (CADO).

 We strive to promote civil rights and enhance the quality of life for working guide dog teams. Drawing on the experiences and varied knowledge of its members, GDUI provides peer support, advocacy and information to guide dog users everywhere. In addition, GDUI works with public entities, private businesses and individuals to ensure that guide dog users enjoy the same rights to travel, employment, housing, and participation in all aspects of life that people without disabilities enjoy.

 The collective knowledge and experience of GDUI’s members drives constructive dialogue breaking down barriers of ignorance, opening doors for those of us men and women who live and work proudly and independently partnered with a well-trained guide dog.

 The information and helpful resources shared here on GuideDogUsersInc.org are provided as a service to all who are interested in the guide dog and handler partnership. We invite you to explore our website and to become a part of GDUI!


The GDUI Chat List is for anyone who wishes to subscribe, including people who are not members of GDUI, but who have an interest in guide dogs, and the discussions on the Chat list will focus on guide dogs, blindness, and the guide dog community. Subscribe

Special Announcement

Guide Dog Users, Inc. offers the Disaster Assistance and Preparedness Program (DAPP) to working guide dog teams that are recovering after a catastrophic event (e.g. hurricanes, floods, fire, etc.).  If you are in need of assistance, learn more about the DAPP program.

2017 GDUI Convention Program Recordings. Listen Here by clicking the image